Summary:
We are seeking a skilled and motivated Business Analyst to join our team. This role requires a professional with experience in data analysis, stakeholder collaboration, and project management. The ideal candidate will leverage their analytical and problem-solving skills to support projects from inception through deployment, ensuring clear communication, robust requirements, and successful outcomes. This is an opportunity to make an impact by delivering data-driven insights and actionable recommendations to support our clients’ strategic objectives.
Key Responsibilities:
- Stakeholder Collaboration: Engage with cross-functional teams, stakeholders, and technical partners to understand project requirements, gather business needs, and define scope.
- Research & Analysis: Conduct business research and ad hoc analysis on product strategies and third-party vendors, providing insights that inform product development and client strategies.
- Requirements Gathering: Collect, document, and manage requirements, writing user stories and supporting Agile processes to ensure clarity and alignment.
- Project Management: Oversee project lifecycle activities, including tracking progress, identifying risks, and reporting issues to ensure timely delivery and alignment with project goals.
- Client Support: Assist with client inquiries and technical consultations related to product functionality and issues, serving as a key resource for client needs.
- UAT & Quality Assurance: Collaborate on user acceptance testing (UAT) to validate project outcomes, identify issues, and facilitate smooth deployment.
- Continuous Improvement: Develop and refine processes for tracking, administering, and communicating project progress, contributing to process improvement initiatives.
Required Skills and Qualifications:
- Bachelor’s degree in Business, Data Analytics, Communications, or a related field
- 3+ years of experience as a Business Analyst or in a similar analytical role
- Proven experience with project management, requirements gathering, and Agile methodology
- Strong analytical skills and proficiency with data visualization tools (e.g., Google Data Studio, Tableau)
- Excellent communication skills for managing stakeholder relationships and delivering technical information clearly
- Ability to present actionable insights and strategic recommendations to stakeholders
- Familiarity with testing and quality assurance practices, including user acceptance testing (UAT)
Preferred Skills:
- Google Data Analytics Certification or equivalent experience
- Familiarity with tools like Hootsuite and project management software
- Experience in technical environments or IT product deployments
